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Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe! Free shipping over $75 Get 20% OFF your first order when you subscribe!

Shipping policy

We want your glow to arrive on time and in perfect condition. Here’s everything you need to know about shipping with Secheneia.

🚚 Processing Time

All orders are processed within 1–3 business days (Monday to Friday). You’ll receive an email with tracking information as soon as your order is on the way.

📦 Free Shipping

  • USA Orders: Free standard shipping on orders over $75

  • Canada Orders: Free shipping on orders over $100 USD

  • All other orders: Shipping calculated at checkout

🌍 Where We Ship

We currently ship to:

  • United States

  • Canada

  • Select international destinations (shown at checkout)

⏱️ Estimated Delivery Times

Region Shipping Method Estimated Delivery
USA (Standard) USPS/UPS/FedEx 3–7 business days
USA (Express) Available at checkout 1–3 business days
Canada Standard International 7–14 business days
International Calculated at checkout Varies by location

🔍 Tracking Orders

Once shipped, you’ll receive a tracking number via email. Please allow 24 hours for the tracking link to update.

📦 Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at info@secheneia.com within 5 days of delivery. While we are not liable for courier errors, we’ll work with you to resolve the issue.

❗ International Customs

International customers are responsible for any customs duties, taxes, or fees that may apply. Secheneia is not responsible for delays due to customs processing.